Without intending to, many companies build high operations costs into
their products. The result is lots of inventory, poor quality, uncompetitive
labor costs, late deliveries and high shipping charges, just to name a few.
I see it all the time.
Here’s a typical example of how this happens:
A design engineer reduces a new product’s weight by selecting an
exotic material from a new vendor for several key parts. The result...it’s
the lightest product of its kind on the market. Bonus time, right? Wrong.
Look what that choice did to Operations:
- The vendor can’t reliably deliver the part as specified, which forces the company to hold more inventory or pay overnight freight charges.
- Production has problems working with the new material, which causes scrap and rework. Overtime goes up, as does QC time to inspect and test the product.
- Field failures and warranty claims rise and, of course, Field Service has the same problems with the new material as Production, so repairs take a long time and aren’t reliable.
- A few customers even sue to recoup their downtime losses.
Smart companies design their products with operating costs in mind. A great example is Swedish furniture maker IKEA, which designs products for optimal shipping and self-serve customer handling. All their products’ boxed profiles conform to common size standards and can be handled and shipped using common, inexpensive methods.
Design for Manufacturing is the Answer
The term for this is Design For Manufacturing (DFM). Now, a lot of DFM
approaches can be boring and overly complicated. We know companies
don’t have time to translate hieroglyphics and need results fast,
so we designed a fast-paced, hands-on workshop that focuses on practical
concepts and methods. Feel free to call or email me any time if you have
questions about it.
Maverick DFM Executive Briefings
We’re also doing a couple of executive briefings on DFM in Colorado
and Oregon in the coming weeks: June 17 in Louisville, Colorado and July 8
in Portland, Oregon. The briefing is a quick two-hour overview of DFM
benefits and how our process might work for your company. To sign up, give
me a call at 303.819.6662 or email me at
todd@maverickinstitute.com.
If you take away one thing from this issue of the Stampede, it should be
this: 80 percent of your operations costs are rooted in your product
design. If you want to be a hero with your CFO, focus on
DFM. That’s where you’ll find the big money savings.
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